California Privacy Notice

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California Privacy Notice (CCPA/CPRA)

Effective Date: January 2, 2025 Last Updated: January 2, 2025

Notice to California Residents

This California Privacy Notice supplements the information contained in our Privacy Policy and applies solely to California residents ("consumers" or "you"). This notice describes your rights under the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act of 2020 (CPRA).


1. Categories of Personal Information We Collect

In the preceding 12 months, we have collected the following categories of personal information:

CategoryExamplesCollectedSource
A. IdentifiersName, email address, phone number, IP address, device identifiers✓ YesDirectly from you; Automatically
B. Personal Information (Cal. Civ. Code § 1798.80(e))Name, address, telephone number✓ YesDirectly from you
C. Protected Classification CharacteristicsAge (if provided)LimitedDirectly from you
D. Commercial InformationProperty interests, transaction history, property inquiries✓ YesDirectly from you; Service providers
E. Biometric InformationN/A✗ NoN/A
F. Internet/Network ActivityBrowsing history, search history, interactions with our website✓ YesAutomatically
G. Geolocation DataApproximate location from IP address, property search locations✓ YesAutomatically; Directly from you
H. Sensory DataN/A✗ NoN/A
I. Professional/Employment InformationOccupation (if provided)LimitedDirectly from you
J. Non-Public Education InformationN/A✗ NoN/A
K. InferencesProfiles based on your preferences and behavior, predicted property interests✓ YesDerived from other information
L. Sensitive Personal InformationAccount login credentialsLimitedDirectly from you

2. How We Use Personal Information

We use personal information for the following business purposes:

2.1 Operational Purposes

  • Providing our Service and fulfilling your requests
  • Processing and responding to inquiries
  • Creating and managing user accounts
  • Communicating with you about our Service

2.2 Service Improvement

  • Analyzing usage patterns
  • Improving our AI algorithms
  • Developing new features
  • Troubleshooting and debugging

2.3 Marketing and Advertising

  • Sending promotional communications
  • Displaying targeted advertisements
  • Conducting retargeting campaigns
  • Measuring advertising effectiveness

2.4 Lead Generation and Sharing

  • Connecting you with real estate professionals
  • Selling or sharing leads with third parties
  • Facilitating introductions to service providers

2.5 Security and Legal

  • Protecting against fraud and abuse
  • Complying with legal obligations
  • Enforcing our terms and policies

3. Sale and Sharing of Personal Information

3.1 Categories Sold or Shared

In the preceding 12 months, we have sold or shared the following categories of personal information to third parties:
CategorySold/SharedCategories of Third Parties
Identifiers (name, email, phone, address)✓ YesReal estate agents, lenders, lead marketplaces, advertising networks
Commercial Information (property interests)✓ YesReal estate agents, lenders, investors
Internet Activity (browsing data)✓ YesAdvertising networks, analytics providers
Geolocation Data✓ YesReal estate agents, advertising networks
Inferences✓ YesAdvertising networks, marketing partners

3.2 Third-Party Recipients

We sell or share personal information with:

  • Lead Marketplaces: Real Estate Bees Lead Marketplace and similar platforms
  • Real Estate Professionals: Licensed agents, brokers, and property managers
  • Financial Services: Mortgage lenders, loan officers, and financial institutions
  • Advertising Partners: Google, Meta (Facebook/Instagram), TikTok
  • Analytics Providers: PostHog, Google Analytics
  • Service Providers: Various vendors who process data on our behalf

3.3 Financial Incentives

We do not offer financial incentives for the collection, sale, or deletion of personal information.


4. Your California Privacy Rights

As a California resident, you have the following rights:

4.1 Right to Know

You have the right to request that we disclose:

  • The categories of personal information we collected about you
  • The categories of sources from which we collected personal information
  • Our business or commercial purpose for collecting, selling, or sharing personal information
  • The categories of third parties with whom we share personal information
  • The specific pieces of personal information we collected about you

4.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

4.3 Right to Correct

You have the right to request correction of inaccurate personal information.

4.4 Right to Opt-Out of Sale/Sharing

You have the right to opt out of:

  • The sale of your personal information
  • The sharing of your personal information for cross-context behavioral advertising
To opt out, visit our Do Not Sell or Share My Personal Information page.

4.5 Right to Limit Use of Sensitive Personal Information

You have the right to limit our use of sensitive personal information to purposes necessary to perform our services.

4.6 Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights. You will not receive:

  • Denial of goods or services
  • Different prices or quality of goods or services
  • Threats of denial or different treatment

5. How to Exercise Your Rights

5.1 Submitting Requests

You can submit requests to exercise your rights by:

  • Email: privacy@valuationexpert.ai
  • Web Form: Do Not Sell or Share My Personal Information

5.2 Verification

We will verify your identity before fulfilling your request. We may ask you to:

  • Confirm your email address
  • Provide information that matches our records
  • Respond to a verification email

5.3 Authorized Agents

You may designate an authorized agent to submit requests on your behalf. The agent must:

  • Provide written authorization signed by you
  • Verify their own identity
  • Provide proof of their authority to act on your behalf

5.4 Response Time

We will respond to verifiable requests within 45 days. If we need more time (up to 90 days total), we will notify you of the reason and extension period.


6. Retention of Personal Information

We retain personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Generally, we retain lead information for up to seven (7) years unless you request deletion.


7. Minors

Our Service is not directed to minors under 16 years of age. We do not knowingly sell or share personal information of minors under 16. If we learn we have collected information from a minor under 16, we will delete it.


8. Shine the Light Law

Under California Civil Code Section 1798.83, California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. To make such a request, contact us at privacy@valuationexpert.ai.


9. Updates to This Notice

We may update this California Privacy Notice periodically. The "Last Updated" date at the top indicates when changes were made.


10. Contact Us

For questions about this notice or to exercise your rights:

Impress Business Inc. Email: privacy@valuationexpert.ai Website: https://valuationexpert.ai
This notice is provided pursuant to the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

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Impress Business Inc.

privacy@valuationexpert.ai

https://valuationexpert.ai

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ValuationExpert is operated by Impress Business Inc., a California Corporation.